The Ordinary Soothing & Barrier Support Serum
"Order Now"
gift from popup
Description
Restore calm and resilience to your complexion with this multi-active, pink-hued corrective serum. Specifically designed to tackle the visible signs of skin irritation, this formula works to soothe, hydrate, and repair the skin’s barrier. It is the ultimate recovery treatment for skin that feels reactive, red, or compromised from daily stressors or harsh active ingredients. With a velvety, lightweight finish, it leaves your face feeling instantly comforted, supple, and more protected against environmental aggressors.
Where to Use:
-
The "SOS" Recovery Step: Use morning and night when your skin feels irritated, tight, or inflamed to help restore its natural, healthy balance.
-
Barrier Shielding: Incorporate into your routine to strengthen the skin’s moisture barrier, making it more resilient to daily pollution and harsh conditions.
-
Post-Active Treatment: Perfect to use after exfoliating or using potent serums to ensure your skin remains calm and hydrated without compromising results.
-
Daily Comfort: Its non-greasy, soothing formula serves as a beautiful foundation for any skin type that needs extra care, ensuring a soft and comfortable canvas.
Key Ingredients:
-
Vitamin B12: Gives the serum its signature pink hue and helps to support the skin’s moisture barrier while reducing the look of redness.
-
Gallic Acid Derivatives: A powerful, soothing complex that helps to calm the skin and reduce the appearance of irritation and discomfort.
-
Centella Asiatica (Madecassic & Asiatic Acid): Renowned botanicals that promote skin recovery, soothe inflammation, and support long-term barrier health.
-
Bisabolol: Derived from chamomile, it provides immediate relief to reactive skin, helping to minimize redness and keep the complexion balanced.
7 Days Return Policy
7 Days Return Policy
Cosmera.store — Your Satisfaction is Our Priority
If you receive a damaged, wrong, or defective product, you must have an unboxing video as proof to file a claim. No claim will be accepted without an unboxing video. Please record a clear video of the sealed parcel and continue recording as you open it completely. This protects both you and us.
- Wrong product delivered — different from what you ordered
- Damaged or broken product received
- Product missing from your order
- Expired product delivered
- Defective or not working product
- Product has been used or opened
- Return request raised after 7 days of delivery
- Original packaging is missing or damaged by customer
- Change of mind after purchase
- Product purchased on clearance or final sale
- No unboxing video or proof provided
- Contact us via WhatsApp or email within 7 days of receiving your order
- Share your Order ID along with clear photos or unboxing video of the issue
- Our team will review and confirm your return request within 24 hours
- Ship the product back in its original packaging to our address
- Once received and inspected, your refund or exchange will be processed within 3–5 working days
Approved refunds will be processed via the original payment method. For Cash on Delivery orders, refunds will be transferred via bank account or EasyPaisa / JazzCash within 3–5 working days after the returned product is received and inspected.
Shipping Policy
Shipping Policy
Cosmera.store — Fast & Reliable Delivery Across Pakistan
If you wish to claim any issue with your order — damaged, wrong, or missing product — it is mandatory to record a video while opening your parcel.
No claim will be accepted without an unboxing video. This policy is in place to protect both you and us. Please make sure to record the video before and during opening your package.
| Order Amount | Delivery Charge | Status |
|---|---|---|
| Below Rs.3,500 | Rs.200 Flat — All Over Pakistan | Standard Charge |
| Rs.3,500 & Above | Rs.0 — Absolutely Free! | FREE |
- You will receive an order confirmation via WhatsApp or SMS after placing your order
- Our team will call to confirm your order within 24 hours
- Once confirmed, your order will be packed and dispatched within 1–2 business days
- A tracking number will be shared with you once your order is shipped
- Our courier partner will contact you before delivery
- Please ensure your address and contact number are correct at the time of ordering
- If you miss the delivery, our courier will attempt delivery again the next business day
- For remote areas, delivery may take up to 7 business days
- We are not responsible for delays caused by courier partners or unforeseen circumstances
- Please record an unboxing video upon receiving your order for any future claims