Shipping Policy
SHIPPING INFO
Shipping Policy
Cosmera.store — Fast & Reliable Delivery Across Pakistan
We deliver all across Pakistan. Orders are processed and dispatched within 1–2 business days. Once dispatched, delivery typically takes 3–5 business days depending on your location.
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Unboxing Video — Important!
If you wish to claim any issue with your order — damaged, wrong, or missing product — it is mandatory to record a video while opening your parcel.
No claim will be accepted without an unboxing video. This policy is in place to protect both you and us. Please make sure to record the video before and during opening your package.
Delivery Charges
| Order Amount | Delivery Charge | Status |
|---|---|---|
| Below Rs.3,500 | Rs.200 Flat — All Over Pakistan | Standard Charge |
| Rs.3,500 & Above | Rs.0 — Absolutely Free! | FREE |
Delivery Information
Processing Time
Orders are processed within 1–2 business days after confirmation.
Delivery Time
3–5 business days across Pakistan. Major cities may receive faster.
Cash on Delivery
COD available on all orders across Pakistan — pay when you receive.
Nationwide Delivery
We deliver to all cities and towns across Pakistan including remote areas.
What to Expect After Ordering
- You will receive an order confirmation via WhatsApp or SMS after placing your order
- Our team will call to confirm your order within 24 hours
- Once confirmed, your order will be packed and dispatched within 1–2 business days
- A tracking number will be shared with you once your order is shipped
- Our courier partner will contact you before delivery
Important Notes
- Please ensure your address and contact number are correct at the time of ordering
- If you miss the delivery, our courier will attempt delivery again the next business day
- For remote areas, delivery may take up to 7 business days
- We are not responsible for delays caused by courier partners or unforeseen circumstances
- Please record an unboxing video upon receiving your order for any future claims