Cetaphil Gentle Skin Cleanser 500ML
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Description
Experience the gold standard of mild, effective cleansing. Specially formulated for even the most sensitive skin, this iconic, soap-free cleanser works to remove impurities, makeup, and debris without stripping your skin of its natural moisture. Its pH-balanced, non-irritating formula leaves your face feeling soft, calm, and perfectly hydrated. Whether you are dealing with dryness, sensitivity, or simply prefer a minimalist, high-performance cleanse, this is the reliable foundation your routine needs to maintain a healthy and balanced complexion.
Where to Use:
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The Daily Essential: Use morning and night as your foundational cleanser to gently wash away daily pollutants and impurities.
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Sensitive Skin Savior: Its soothing, non-foaming texture is perfect for reactive or redness-prone skin that requires a calm, irritation-free cleansing experience.
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Post-Treatment Care: Gentle enough to use after exfoliating treatments or during periods of skin sensitivity, ensuring the barrier remains protected and comfortable.
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Versatile Ritual: Can be used with or without water, making it a convenient choice for busy mornings or post-workout refreshment.
Key Ingredients:
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Glycerin: A powerhouse humectant that draws moisture into the skin, ensuring deep hydration and preventing the feeling of tightness after washing.
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Panthenol (Vitamin B5): Known for its soothing and protective properties, it helps to strengthen the skin barrier and maintain comfort.
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Niacinamide (Vitamin B3): Helps to balance the skin’s natural oil levels and improve the overall texture, leaving it looking clear and healthy.
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Hypoallergenic Formula: Free from harsh surfactants, fragrances, and dyes, making it safe and effective for all skin types, including those prone to acne or eczema.
7 Days Return Policy
7 Days Return Policy
Cosmera.store — Your Satisfaction is Our Priority
If you receive a damaged, wrong, or defective product, you must have an unboxing video as proof to file a claim. No claim will be accepted without an unboxing video. Please record a clear video of the sealed parcel and continue recording as you open it completely. This protects both you and us.
- Wrong product delivered — different from what you ordered
- Damaged or broken product received
- Product missing from your order
- Expired product delivered
- Defective or not working product
- Product has been used or opened
- Return request raised after 7 days of delivery
- Original packaging is missing or damaged by customer
- Change of mind after purchase
- Product purchased on clearance or final sale
- No unboxing video or proof provided
- Contact us via WhatsApp or email within 7 days of receiving your order
- Share your Order ID along with clear photos or unboxing video of the issue
- Our team will review and confirm your return request within 24 hours
- Ship the product back in its original packaging to our address
- Once received and inspected, your refund or exchange will be processed within 3–5 working days
Approved refunds will be processed via the original payment method. For Cash on Delivery orders, refunds will be transferred via bank account or EasyPaisa / JazzCash within 3–5 working days after the returned product is received and inspected.
Shipping Policy
Shipping Policy
Cosmera.store — Fast & Reliable Delivery Across Pakistan
If you wish to claim any issue with your order — damaged, wrong, or missing product — it is mandatory to record a video while opening your parcel.
No claim will be accepted without an unboxing video. This policy is in place to protect both you and us. Please make sure to record the video before and during opening your package.
| Order Amount | Delivery Charge | Status |
|---|---|---|
| Below Rs.3,500 | Rs.200 Flat — All Over Pakistan | Standard Charge |
| Rs.3,500 & Above | Rs.0 — Absolutely Free! | FREE |
- You will receive an order confirmation via WhatsApp or SMS after placing your order
- Our team will call to confirm your order within 24 hours
- Once confirmed, your order will be packed and dispatched within 1–2 business days
- A tracking number will be shared with you once your order is shipped
- Our courier partner will contact you before delivery
- Please ensure your address and contact number are correct at the time of ordering
- If you miss the delivery, our courier will attempt delivery again the next business day
- For remote areas, delivery may take up to 7 business days
- We are not responsible for delays caused by courier partners or unforeseen circumstances
- Please record an unboxing video upon receiving your order for any future claims